How We Rate Casinos
At Modello Makeup, we take casino ratings seriously. Our comprehensive methodology evaluates online betting sites across multiple key factors to help Australian players find trustworthy, fair, and entertaining platforms. Here's exactly how we rate casinos.
Licensing & Regulation
The foundation of any reputable casino is proper licensing and regulatory oversight. We prioritise casinos holding licences from established gaming authorities, including:
- Malta Gaming Authority (MGA) – One of the most respected European regulators
- UK Gambling Commission (UKGC) – Stringent standards and player protections
- Curaçao eGaming – Common Caribbean licensing authority
- Australian State Licences – Local regulatory approval where applicable
Unlicensed or poorly regulated casinos receive significantly lower ratings, regardless of other merits.
Game Selection & Software Providers
Player choice and game quality directly impact casino enjoyment. We evaluate:
- Variety of slot games from top developers (NetEnt, Pragmatic Play, Microgaming, etc.)
- Live casino offerings (live dealers, roulette, blackjack, baccarat)
- Table games and specialty games (poker, keno, scratch cards)
- Partnerships with reputable software providers
- Game fairness and RTP (Return to Player) percentages
Casinos with 1,000+ games from multiple top-tier providers score highest in this category.
Bonus Terms & Wagering Requirements
Welcome bonuses and ongoing promotions are attractive, but the fine print matters. We assess:
- Transparency of bonus terms and conditions
- Wagering/rollover requirements (lower is better)
- Maximum cashout limits on bonus winnings
- Game contribution rates (some games may not count toward requirements)
- Time limits to meet wagering conditions
- Fairness and achievability of promotions
Bonuses with excessive wagering requirements or hidden restrictions receive lower ratings.
Payment Methods & Withdrawal Speed
Safe, convenient banking is essential. We rate casinos on:
- Multiple payment options (credit/debit cards, e-wallets, bank transfers, cryptocurrency)
- Support for popular Australian payment methods
- Average withdrawal processing times (fast is better)
- Minimum and maximum deposit/withdrawal limits
- Security of payment data and transactions
- Transaction fees or charges
Casinos offering withdrawals within 24 hours and multiple payment options score higher.
Customer Support
Quality player support is crucial when issues arise. We evaluate:
- 24/7 live chat availability
- Email support and average response times
- Phone support options
- Staff knowledge and professionalism
- FAQ and help centre comprehensiveness
- Response quality to common player concerns
Casinos with responsive, helpful 24/7 support receive top ratings in this category.
Mobile Experience
Most Australian players use mobile devices. We assess:
- Responsive website design for tablets and smartphones
- Availability of dedicated iOS and Android apps
- Game performance and loading speeds on mobile
- Navigation ease and user interface quality
- Mobile-exclusive features or bonuses
- Stability and bug frequency
Casinos with dedicated apps and seamless mobile gameplay receive higher mobile experience ratings.
Responsible Gaming Tools
Player protection is non-negotiable. We evaluate:
- Deposit limits (daily, weekly, monthly)
- Loss limits and spending caps
- Self-exclusion options (temporary or permanent)
- Cooling-off periods
- Reality check reminders during gameplay
- Links to external support resources (Gambling Help, Lifeline, etc.)
- Timeout and account closure features
Casinos with comprehensive, easy-to-access responsible gaming tools receive higher ratings. Limited tools result in lower scores.
Our Rating Scale
We rate casinos on a scale of 1 to 10, with the following breakdown:
- 9-10 (Excellent) – Top-tier casinos meeting all or nearly all criteria. Highly recommended for Australian players.
- 7-8 (Very Good) – Strong casinos with minor gaps. Suitable for most players seeking reliable platforms.
- 5-6 (Good) – Decent casinos with some limitations. Acceptable but not ideal; compare with higher-rated alternatives.
- 3-4 (Fair) – Casinos with notable concerns or deficiencies. Only consider if specific features match your needs.
- 1-2 (Poor) – Serious issues with licensing, terms, or player protections. Not recommended.
Ratings are determined by weighted scoring across all seven criteria above, with licensing and regulation carrying the most importance. Our reviews are updated regularly to reflect changes in casino operations, new games, and player feedback.